The Cuban Telecommunications Company S.A. (ETECSA), the only one of its kind on the island, announced the start of a new mobile telephony service called “Adelanta Saldo.”
The service consists of a loan of 1.00 or 2.00 convertible pesos (CUC, equivalent to the dollar) to their prepaid customers, which will then be deducted from a future recharge and charged a surcharge of 20 centavos.
Only those who recharge their account in the first three days after the loan will avoid this ETECSA “fine.”
To be able to receive the service, it is also necessary to comply with a series of conditions, including having a balance equal to or less than 3 centavos at the time of requesting the “advance” and having recharged in the last two months.
In addition, customers must not accumulate other outstanding loans of this type nor have available minutes, messages or money from promotional bonuses offered by the company for a limited period, although they may have valid Voice, SMS, Data packages and Mail Bag.
The amount requested, clarifies the company, “always goes to the customer’s main account and does not change the life cycle of the line.”
To access the service, people must dial *234# and then option 3. Once granted by ETECSA, the company will send a confirmation SMS.
Regarding this new service, Jessica Castro, a young girl from the municipality, says that it is no longer necessary to buy a 10.00CUC coupon to recharge her mobile and then enable the 7.00 CUC (600 MB) package. "Now I can buy a package of 5.00 CUC and with the ''Adelanta Saldo'' I get the price of the first package, which is undoubtedly much cheaper."
Enrique Pérez, from San Antonio de los Baños, receives the novelty as another option of the company. “ETECSA should gradually offer greater possibilities to users since some rates are not yet the most affordable, but this service demonstrates the willingness to improve.
For more information, you can visit the Company's website www.etecsa.cu or call 118, Customer Service. In addition it is also available on the portal https://mi.cubacel.net, in the My Account Section.
